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refunds

Refund policy

At Innovatech we value your business and trust that you will be satisified with your purchase.  Should your purchase not match your expectation we will endeavour to faciliate a refund, exhange or credit whenever possible however due to the varied nature of the goods and services and supplier arrangements this may not always be possible.  Please refer to the relevant section below for our refund policy relevant to your purchase.

In the event that the product or service is faulty, wrongly described or different from the product listed you may choose between a refund, exchange or credit.

Stock item

Where the item purchsed is a stock item it may be returned  for a full refund within 7 days of purchase.  Returns must be in original condition, sealed and accompanied by the relevant invoice / receipt. 

Special Orders

Unfortunately Special Orders are unable to be returned unless faulty, wrongly described or different from the product ordered.

Care packs

These can only be refunded if the care pack purchased is not as described

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Contact Us

Innovatech
Fleur De Lys Road,
B'Kara   BKR 0000
Malta

+356 21498915
+356 79458815
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